On-line assessments for authority holders
A number of assessments will now need to be completed online, effective from Friday, 11 December 2015. The online assessments listed below need to be completed prior to the authority expiration date.
- Recipient In Charge VA
- Recipient In Charge EA
- Tester in Charge
- Substation Entry Level 1
- Substation Entry Level 2
Each online assessment takes about 90 minutes. They can be taken at a time convenient to the authority holder, however, it is recommended that an uninterrupted block of time is set aside. Once the assessment session is commenced it must be finished as it cannot be returned to at a later time.
Authority expiration notification
Western Power makes every effort to notify authority holders by email when their authority is due to expire. These notifications are sent to Western Power employees' email addresses, however, please note that contractor notifications may be sent to the company’s central or administrative email address.
Authority expiration reminder emails are sent at 90, 60 and 30 day intervals prior to the expiry date. The 90 day reminder email will be accompanied by another separate email that will have a link to the online assessment. This time frame allows ample time to complete the assessment, which must be completed within the 90 day notification period.
If an individual fails to pass the assessment, they will be notified onscreen immediately and their authority made inactive. PTS will notify formal leaders and external companies of their direct reports who fail the assessment.
No extensions to authorities
As there will be no extensions to authorities if personnel fail to complete the online assessment, it is strongly recommended that the assessment is undertaken as early as possible. The individual authority holders, their formal leader or employer are responsible for ensuring that authorities are maintained.
FAQs
How do Western Power know that my authority is going to expire?
Western Power maintain a database of all authorities and their expiries. Internal authority holders can access the database through the Network Compliance Tool. External authority holders can contact PTS on 9411 7888 or email Support Services.
What if I no longer require my authority?
If you do not complete the assessment your authority will automatically be suspended. You can also call PTS and notify us.
By when do I have to complete the online assessment?
You must complete the assessment before your authority expires. You are provided with a 90 day opportunity to complete the assessment.
What happens if I don’t finish the assessment in time or fail?
If you fail you will be advised immediately onscreen. Your formal leader/manager will be advised via email and your authorisation will be suspended. You will be required to complete full retraining including on-the-job workbooks to reactivate your authorisation. Speak to your formal leader or manager to arrange.
What is the pass mark?
All questions must be answered correctly to pass the assessment.
What should I do if I don’t receive the log in email, but I know I am about to expire?
Please check your spam folder in case it has been automatically quarantined. If there is no trace of the email contact PTS on 9411 7888.
Can I get an extension?
There will be no extensions for these authorisations.
How many attempts do I get?
You will have one attempt at the assessment.
What happens if I close the assessment before finishing?
If you close your browser mid assessment the system will not allow you back in. You will need to contact PTS to have your access reset. This will only be done if the records show you have completed the assessment correctly at the point you exited.
How will my authorisations be updated?
Results will be checked daily and updated within 24 hours.
How will I be notified of my outcome?
You are notified immediately onscreen whether you pass or fail. Your formal leader/manager will receive an email only if you fail. There is no certificate for this assessment.
Who do I contact if I have a problem with logging in?
Please talk to your IT department for technical issues. If you are having trouble logging in please contact PTS on 9411 7888.
